Enhancing Performance with Will Lukang – Unlock Your Leadership Potential

In This Episode

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In this episode of the Leadership Narratives podcast, host Angie Lee sits down with Will Lukang, a game-changer in the field of leadership and Agile coaching. As an experienced coach and diversity champion, Will brings a wealth of knowledge and insights to the table. Will shares strategies for enhancing performance by unlocking leadership potential and gaining a deeper understanding of one’s authentic purpose. We discuss optimizing efficiency, improving productivity, and developing people and processes to enhance organizational performance. Drawing from his 33 years of career in the IT industry, Will offers valuable advice for potential leaders and uncovers the importance of being an authentic and inclusive leader. Throughout the episode, Will outlines the barriers he faced in his leadership journey, including cultural differences and the need for continuous learning. He emphasizes the value of empathy and mentorship, highlighting the power of asking powerful questions and investing in the growth of others. Tune in to this thought-provoking conversation as Will offers practical advice for aspiring leaders, shares real-life instances of leadership challenges, and provides invaluable guidance for those beginning their leadership journey. Gain insights into balancing life and work, developing a servant leadership mindset, and celebrating the uniqueness of individuals. Don’t miss out on this enlightening discussion that will leave you inspired to unlock your own leadership potential.

Key Takeaways

1. Cultural Identity and Assimilation

  • Will’s balance of Chinese identity and cultural assimilation
  • Celebrating Chinese culture with his children

2. Workplace Adaptation and Challenges

  • Adapting as a Filipino Chinese in the workplace
  • Navigating language differences and avoiding misinterpretation

3. Importance of Mentorship

  • Investing in employee growth and development
  • The experience of seeing mentees succeed independently

4. The Concept of Reverse Mentorship

  • The benefits of being mentored by younger individuals
  • Embracing continuous learning across all ages
  • The discussion about Gen Z’s navigation through these complexities

5. Individual Leadership Journeys

  • Avoiding self-comparison in the digital age
  • Acknowledging the uniqueness of personal growth paths

6. Approach to Learning and Leadership

  • The value of humility and curiosity in career progression
  • Advocating for a coaching approach to empower team members

7. Career Reflection and Gratitude

  • Recognizing the impact of mentors and opportunities in one’s career
  • The significance of being open to learning and acknowledging mistakes

8. Prioritizing Life Values

  • Emphasizing discipline and present moment awareness
  • The importance of making decisions aligned with personal priorities

9. Cultural Competency in Leadership

  • The role of travel in enhancing cultural understanding
  • Emphasizing the importance of diversity, inclusivity, and empathy

10. Personal Insights and Leadership Wisdom

  • Will’s embodiment of empathy as a superpower
  • Sharing personal experiences that shaped leadership philosophy

Guest Bio

Will Lukang is a change agent, diversity champion, executive coach, life coach, and Agile Coach, leveraging deep IT industry experience to optimize efficiency, improvements, and productivity while developing people and processes to improve organizational performance. He has 33 years of experience in Information Technology.  He is a speaker, coach, and trainer from the John Maxwell Team that inspired his creation of the IWillAim Leadership program, where he teaches leadership, teamwork, new ways of working, business communication, and presentation.

Learn more about Will’s work at https://willlukang.com and Will Aim Podcast

Transcript

Angie Lee [00:00:51]:

Welcome to Leadership Narrative. This is a podcast featuring a collection of intimate conversations with industry giants, trailblazers and game changers across multiple different disciplines on what it means to make a mark on this world. And today I have an exciting guest with me, Will. Here is a change agent, a diversity champion, executive coach, life coach, and an agile coach. Wow. Many titles here. Leveraging deep it experiences to optimize efficiency improvements and productivity while developing people and processes to improve organizational performance. He has 33 years of experience in it. He is also a public speaker, a coach and trainer from the John Maxwell team that inspired his creation of the I will AIM Leadership program. And I can’t wait to hear more about this program where he teaches leadership, teamwork and new ways of working, business, communication and presentation.

Angie Lee [00:01:35]:

So with that, Will, what did you have for breakfast today?

Will Lukang [00:01:38]:

Oh, I actually fast today I decided working from home, I want to fast. It’s one of my commitment to being healthy. You’re born with one mind and one body and you’re supposed to take care of it because it needs to last a long time. So I always make sure that try to take good care of myself.

Angie Lee [00:01:54]:

Wow, that’s amazing. And even with that simple question of what did you have for breakfast? I mean, we have all this wisdom that’s being filled out. I love it. Will, can you tell our audience a little bit more about your background and how you became a leader?

Will Lukang [00:02:08]:

How did I became a leader? I didn’t plan to be a leader, by the way. I just want to start with a caveat. I started my career as a software developer and I love to develop software because when you develop software, your user use it and you see the smile on their face, you make things better for them. And throughout my journey, I started learning that working in teams is important to the success of not only so, I was focusing on learning about being a good team player, being a good team member. So that’s where I focused my energy on early in my career. And then at some point I had the opportunity to lead a small team of seven people. And that’s where I realized, wow, I didn’t have a leader or team lead for dummy. So what do I do now? So it’s a little bit of learn as you go, make mistakes, learn from mistakes, be authentic to the people that you have.

Will Lukang [00:02:57]:

And then over time, it just inspired me to learn more about how to be a good leader. And over the course of my career, I met a lot of people who are some many great leaders, some not so good leaders, and I learned a lot more from them. And I slowly compiled a list of how to be a better leader. And then looking back to my journey, I vividly remember back then, I was telling my dad, we have helper that helps us in the store, why you and I have to do all of this. And he always said that you don’t ask people to do what you won’t do yourself. And then looking back many, many years later, I’m like, that’s leading by example, dad. Wow, I didn’t even think of that. And my dad always said, when he’s buying food or things like that and giving to everyone, he always eat with them.

Will Lukang [00:03:42]:

It’s like, you treat everyone the same way. You don’t treat someone differently because they’re a higher up. You don’t treat people who are helping you differently because they’re just helping you. And that actually reinforced the fact that I always taking the time to say hello to the people at the front desk when I go to the building, the security guard, I always said, hi, make sure I know their name and first name basis. People laugh about that. Every people that help clean the building, they’re a superhero. For me, it’s so important for us to treat everyone with respect. So to me, that all boils down to my dad’s leadership capability and ability.

Will Lukang [00:04:18]:

And I was looking back at my career, I was like, wow. My dad was teaching me a lot about leadership, even though he himself probably didn’t know their leadership quality.

Angie Lee [00:04:25]:

When I think about what you just said, making sure that whether it’s a janitor or someone that’s serving us food, or someone that’s really helping us with mundane tasks, or just anyone in general in life, the fact that we need to recognize the value that they’re adding to, I guess, each other’s lives, in all of our lives, in a way that makes this world more effective in the way we do things, because everyone serves a purpose. And I’d love the fact that you lead with the mindset of having a servant leadership at heart Talk a little bit about any sort of barriers you faced in developing people for leadership positions, because I know you mentioned starting out with seven team members and as you were becoming a leader yourself and developing others, I’d love to hear more about what kind of barriers you faced in that process.

Will Lukang [00:05:14]:

I think the barriers, some of the barriers that I face are some of my upbringing. One of the things that I learned, my dad always said, never brag about the things that you do. Don’t tell people what you’re doing. Just do your work. Right? Just do your work and make sure you do a good job. And that only takes you to a certain level and up to a certain level. You need to also learn how to sell what your people are doing. Talk about the work that your people are doing.

Will Lukang [00:05:39]:

So it’s kind of contradict with the culture that I came from, that I grew up from, that don’t talk, it’s boasting, right? And then somewhere in my career I got stuck because I’m not telling people what I do, even though I do a lot of good work. And some people know who I am. Then I had to learn that. And once I learned that, I have to now work outside my comfort zone saying like, oh, I’m doing this, but I’m not boasting. But I really need to do this because my team would get more recognition. And learning that over a period of time helps me a accomplish get promoted to the next level, but also helped me unlearn the things that I learned before that were good. But then at certain point in time, it doesn’t work anymore. So you sort of have to unlearn something and relearn something else.

Will Lukang [00:06:24]:

Once I traveled to Singapore as a consultant for a year, learning different culture, people from all across the world. And then eventually when I came to us, the diverse culture and understanding and being sympathetic to people, right. Being more sensitive to the cultural indifferences, I think those are the things that it took me time to learn and took me time to be more conscious about it and be mindful about it. And therefore, diversity to me is so important, not just from gender perspective, but even opinions, ideas and things like that, making sure everyone’s voice is heard. People are being more inclusive. I think a lot of those are, even to this point in my career. I have to remind myself, right, because sometimes you fall back to your old ways. Sometimes it happens.

Will Lukang [00:07:08]:

You just fall back to your old ways. There are certain things that you do and you do it certain way. And I kind of have to force myself like, no, you got to change. You got to figure this out. Let’s pause, let’s reflect, and let’s figure out what other ways can we do this differently? I love hard, and it’s really hard.

Angie Lee [00:07:27]:

So. Well, you talked about having cultural competency, right? Especially when you travel to Singapore and other parts of the world, living and working in America. One thing that I often hear from my clients, and especially from clients that come from diverse backgrounds, is the fact that they have to learn how to be American, right? So when you think about the Asian perspective, know, working out in Asia, is it the opposite of that?

Will Lukang [00:07:52]:

I think what I believe is no matter where you go, you have to assimilate. You have to assimilate to the culture and the environment you’re going into. So therefore, when I decided when I was a Singapore consultant, I got an opportunity to come here, that I need to adapt. I always felt adapting is an important part, how we do things and how we add value to people. So that mindset I had that when I go to us or America, I need to learn how people interact with one another. I need to learn the culture. I need to adapt, right? And I still need to keep my identity as a Chinese person, because even for my kids, we celebrate Chinese New Year, moon cake festival. The culture, we keep it so my kids would know it.

Will Lukang [00:08:36]:

But a lot of things I do, I adapt, interrogate work. Being a Filipino Chinese, when you’re at work, people see you and says, hey, start speaking to me in Tagalog or speaking me in Chinese. I speak to them in English, and I always explain why I don’t want people to misconstrue that we’re talking about them, right. That we’re talking about other people. I want to be sensitive about that. So sometimes people think that I’m a snubbish, like a bit like, well, because you’re up there, you kind of, like, have an attitude. And I try to explain myself. I said, I know it’s important that especially you have in a leader position, leadership position, that you actually are careful about how you conduct yourselves.

Will Lukang [00:09:12]:

And therefore, I need to make those adjustments to make sure that I don’t offend anyone. I don’t make people think that I’m favoring one or the other. Right. I think it’s all of this thing that it’s a bit complicated, but over time, you kind of learn how to do it.

Angie Lee [00:09:28]:

Everyone’s journey is so unique and different, and one of the things that people often forget know. And especially living in the digital era where we can help ourselves, but compare our know, scrolling through Instagram or Facebook and seeing how fabulous our friends or friends of friends are, charting a yacht or going on fancy vacations. And we start to think, oh, man, why am I not in Paris right now, shopping in Milan or whatever it is? But I think we often forget that because our lives are so different and our journeys are so different that we cannot compare what you are going through or what you’ve been through to what the next person or the person after that. Because of our uniqueness. I think that’s what we need to start to celebrate because uniqueness in many ways brings us together. What would you say has been sort of the most rewarding moment in your career as a leader?

Will Lukang [00:10:23]:

The most rewarding moment in my career is seeing my people grow and develop because I invest a lot on my people. And I always tell people that no matter I’m in a technology organization, I’m in a people business, people are my most important asset. I always tell people that if you have people who you cared for and you focus on growing them, they’ll become more committed to do the work that needs to get done and thereby that helps the organization achieve its goal. Because I believe that by investing in them, I increase the capacity of the said this, that leader, multiply. Right, leader. Don’t add leader. Who invests in a person? That person turn around and invest in five people, not just one five, because the five people that they interact with, they add value to them. I focus on a lot and that’s what people always said.

Will Lukang [00:11:15]:

Like, I’m more a people person. I’m not a people person because I’m a social person, but I’m a people person because I’m genuinely interested in you as a person. What makes you tick, what do you come to work? The hardest part is when you develop them and they become so good and they have to move on. And having that conversation with you saying, I’m really sorry, will I land this great opportunity, pay me more remit, more responsibility. And I said, I’m really happy for you. Right? And I said, I’m really happy for you. It’s like, you’re not mad at me, I won’t be mad at you. Am I sad? Absolutely right.

Will Lukang [00:11:52]:

I’m sad. You’re going to go, but, you know, this is why we’re here. This is why we did what we did. It’s for you to grow. And now I always said the ego is ready to fly.

Angie Lee [00:12:03]:

That’s beautiful.

Will Lukang [00:12:04]:

So it’s like as a parent, you’re willing to let your child move on to be an adult, not teenager anymore. My eldest is 20. She’s young adult. She’s a lady. She’s a junior in college. And my younger one is going to turn 18 next month. So to me, learning how to let go of my eldest and say, you’re now a young lady. We went to college.

Will Lukang [00:12:24]:

More space, more time for you to be by yourself.

Angie Lee [00:12:26]:

I love that. So when you think about the traditional mentorship model, right. It’s usually a mentor and a mentee. More recently, that traditional model has sort of flipped. Right. So now there’s a reverse mentorship where younger folks are now starting to mentor more senior, more executive folks. Are you seeing any of those trends in your world?

Will Lukang [00:12:47]:

Yes. Even my mentee. They’re mentoring me because one of the things I try to do with my mentee, I learn about what they do. I ask them questions about the things that they do, the work that they do, the challenges they face. Not so much about me giving them insight, but I’m also learning from them. So many times when I do talks about mentoring, I said it’s a two way stitch, because the more I spend time with my mentee, the more I learn about that area of the business that I’m not even familiar. And then I grow my knowledge in that. And sometimes we spend time and I would just asking them question versus them asking me question.

Will Lukang [00:13:21]:

And to me, it’s a flip, right? And I always believe that each generation could teach each other different things, right? Even the younger generation, technology, how innovative they are, how different they think about even, like, marketing, the way they look at social media, the way they use it, is very different than the way I use it. I always ask my seven year old, how use it? What are the things that you use it for? And I learned a lot from them to me. So I’m comfortable having been mentored by the next generation because I felt like it’s the aggregate of the collective Wisdom that we have that would make us better. And I believe in continuous learning. And I just spoke to someone today, one of my mentee. I said, if you really want to be a leader, you need to be a leader who continuously believe in learning. Learning is one of the pillar. You need to have to be a good leader.

Will Lukang [00:14:14]:

Right. You need to always learn. And I always said, I’m never smart, but I said I love to learn, because the more I learn, the more I could share.

Angie Lee [00:14:24]:

And the fact that you value continuous learning or lifelong learning, I think that’s partly the reason why you continue to seek out mentorship relationships and continue to learn from others. What advice do you have for someone who, maybe a senior executive or maybe just a mid career person that is sort of resistant to mentorship for whatever reason? It could be that they have a blockage of some sort or they feel like they’re not smart enough to share their wisdom, whatever the deal is. What advice would you have for them so that they could see mentorship from a different perspective, so that it actually helps them in the long run?

Will Lukang [00:15:01]:

Each and every one of us has a story in us, and that story sometimes need to be heard by other people because they could be going through the same challenges or the same difficulties or obstacle that you’ve gone through. And if they could hear your story, that’s a bardoed experience. They don’t have to go through the same pain, suffering and sleepless night because you have gone through that journey and you could tell them that story in many ways, the reason why I value mentoring to even from a senior level, right? So I always said I’m not smart, so I need to really catch up. So I always look at even my peers now. They’re amazed because I would say, I want to learn client communication from you. You are the best. Can we sit down and you tell me how you do it? And then I go to the next person. I want to learn negotiation from you because we’ve been in numerous situation where your ability to negotiate was the winning thing for us.

Will Lukang [00:16:02]:

It Seals the deal. And I personally was like, surprised. I was in awe, but I want to learn it right. Understanding who has something you don’t have, not from a comparative and envious perspective or feeling bad about perspective is I want to learn. The curiosity and willingness to learn is what inspired me to always like, I want to benchmark. You’re good at this. I want to learn from you. Can we spend time? And they’d be like, why? Because you’re good at it.

Will Lukang [00:16:32]:

And I explained to them how I observe that they did a good job in doing certain things. And I said, please, can we spend 30 minutes? You tell me how you did it. And I write my note. I said, you don’t mind? I write notes down and I keep the note because I believe that that’s my way of learning. That’s my way of leveling my knowledge up. I think a big part of it is being comfortable and humble that you are not the smartest in the room and being comfortable that you’re not the smartest in the room. Even with my team right now, a group of agile coach. I always tell them, I’m not going to tell you what to do.

Will Lukang [00:17:08]:

You’re all more experienced than I am. In fact, I probably have the least knowledge compared to all of you. So you tell me how you’re going to do it. Let’s brainstorm and let’s figure out how to do it. Because by using that approach, you get people to tell you all the insights and thoughts and knowledge and expertise, and you could come up with the best approach.

Angie Lee [00:17:27]:

That seems like a very effective approach through supporting and coaching others rather than talking down and simply directing or giving orders. Right, because you’re right. Everyone has their ideas of how things should work. Everyone has their own ways of doing things. And for someone to step into their lives and say, this is how you should do this. And I think as a trained coach, you and I would both agree that problem solving or trying to problem solve people’s lives is never the solution, right. But rather just allowing individuals to open their own eyes and realize on their own what’s going on and how they could solve or resolve their own issues or problems.

Will Lukang [00:18:08]:

Yes, through powerful questions.

Angie Lee [00:18:10]:

Yes, through powerful questioning. When you think about your professional journey, what’s one thing that you’re deeply grateful for?

Will Lukang [00:18:20]:

For some of the managers that don’t know me that well, but took a chance on me, I have one manager in particular. I’ve worked with him. I’ve known him for 23 years. And the first time I reported into his organization 23 years ago, I’m an unknown entity. I’m a contractor working on a team, head of the department. The team left and another person left, and then it just became a few of us. And he was asking, like, how do we go from here? And I raised my hands like, I’m really interested to be a team lead. And we had a dialogue about the work that needs to get done.

Will Lukang [00:18:56]:

He’s like, I don’t really know you, but I said, give me a chance. I just want you to give me a chance. But if doesn’t work out, I’m okay. I’m willing to move on myself. And he took a chance on me, and by taking a chance on me, I pay him back by doing a good job. Right. To me, that’s what my dad always said, always do a good job, don’t try, always do. Do it right.

Will Lukang [00:19:19]:

And if it’s not a good job, improve it. Right. Be willing to say, I’m wrong, I’m sorry, I could make it better, right. Being willing to acknowledge that you could do a better job and get it better and continue. And to me, I think in my 33 years career, that one person, I think if he hears this video, he probably know who he is. And, yeah, he took a chance. And in fact, I thank him. Like, two weeks ago, I mentioned to him that, wow, you took a chance at me.

Will Lukang [00:19:43]:

Like, no, you did the work. I said, I know I did the work, but you opened the door for me, right? There’s two, actually. One of the person is the person who offered me a job from Singapore to us. I had dinner with him probably seven years ago. Out of the blue. I just like, oh, my God, I want to thank this person. So I reached out to him. He’s no longer in the industry.

Will Lukang [00:20:04]:

He has a different business. I messaged him. I sAid, do you remember me? He’s like, yeah, sort of. And I kind of introduced my background. Like, yeah, now I remember you. Can we go out for dinner? He’s like, why? I said, I want to thank you. I said, I want to go back in my career and thank the people who opened the door. Right.

Will Lukang [00:20:20]:

Those are the people that made a difference in my life, and I’m paying that forward. Right. Is the croc opened the door, and I managed to get in, and I did my work. But without those door opening, I’ll never be where I am today. I got to where I am because two people open doors for me. And therefore, if I could open door for people, why not? It doesn’t cost me anything to have a conversation, put a time investment in figuring out what are the facts about this person that I could share. Because I always believe that the problem that I’m facing, it’s nothing compared to, I came from the Philippines. We’re a third world country.

Will Lukang [00:20:59]:

I’ve seen what hard looks like. I’ve seen what poor looked like. We didn’t have a lot of money growing up. So I always said to myself, there’s not a problem that I face that’s not worse than many people. So I should never be complaining. I should never be whining. I should always be appreciative of what I have. In fact, I started what I call winning the day.

Will Lukang [00:21:21]:

The day is the first thing I do when I wake up is when my alarm goes off. I don’t just press news. I get up. I need to get up. The first thing I force myself to get up, I fix my bed. That’s my first wind of day. I pray, I thank God for the gift of a new day. I don’t deserve it.

Will Lukang [00:21:36]:

I got this gift. I need to make the most out of it and then exercise, right? Or exercise. I already accomplished three things, right. Most people are just wondering what they’re going to do throughout the day. I said to myself, I win today. I had three things that I said I did and I just need to add more. And to me, to me, having that discipline and developing that habit makes things easier to dress every day things. No matter what challenge I face, I already had three wins of the day.

Will Lukang [00:22:03]:

I already accomplished three things.

Angie Lee [00:22:05]:

So what would be your advice for people that are just constantly going at it and not really taking the time to stop and smell the roses and to be present in different moments? What is your advice for leaders that are doing that right now and not focusing on what we’re talking about?

Will Lukang [00:22:25]:

I’m not sure I’m the best person for advice, but I would share what I do. I always said to myself, what’s the most important thing to me and why am I doing it? And the other aspect, I always said to myself, I’m not here tomorrow, I’m gone. What would people remember, right? What would my family remember? Is that important to me that I need to do this thing, do that thing or it’s important for me to spend time. So to me it’s about the moment, the relationship, the importance of how I understand what’s important to us, what’s important to me, what’s important to my family. And as a parent, we always also prioritize our children ahead of us. That’s typical Chinese. You do give it to them, not to you. And understanding the importance of how does that help them, right.

Will Lukang [00:23:14]:

And make those decisions. They’re not easy. They’re never easy. That’s the hardest part. And I struggle too, right? But you actually have to be really mindful about is this that important to me? That’s why one of the things I taught my children when they were growing up is they want me to buy this. I said, honey, that’s too expensive. And remember like a week after you don’t want it anymore. I want you to think about the gift of experience.

Will Lukang [00:23:40]:

I want you to travel. That’s why we travel. I want us to travel. I want you to see the world. I want you to immerse yourself in the culture, do the things that people there do, eat the food that they have because that stayed with us forever. None of this material things that we buy, we could take with us. But that memory we had, it’s amazing because every year we tried to travel expect for pandemic we weren’t able to travel. But the kids would mention it during our dinner discussion about, hey, dad, remember when we went here? And I was like, oh my God, I don’t even remember that anymore.

Will Lukang [00:24:14]:

Right. But they remember and that becomes the foundation of our dialogue and discussion. So it furthermore reaffirmed that the gift of experience is super important and also knowing what your priority. That’s why I said I’m probably not positioned to give people advice, but I base on what is really important to me and for my family when I’m not here tomorrow, what do they remember from me? Did I just spend more time in the office and not spend time with them? What’s important? And going back to that is important. Is it important? Is it going to matter to me if I don’t do this?

Angie Lee [00:24:47]:

That’s a great takeaway. Well, I think we can leave our audience to think about and asking very question of is that important when something comes up, right? To ask yourself that question. When I look around, especially the state of this country, there is so much confusion around identities, around values, around what should be important to us. And I think especially the Gen Z’s that are being absorbed or they’re absorbing a lot of this. I don’t want to say negativity, but all of this confusion that’s been created by the society, by the media and this message right now that we’re talking about, on the topic of thinking of what’s most important to you right now and focusing on that, I think that is going to be one of the biggest takeaways for many of those people that are still trying to figure things out. Will, this is, I think I would consider this to be my million dollar question. What’s your superpower? Will?

Will Lukang [00:25:42]:

Superpower? I would say I can’t even call it superpower. I call it empathy.

Angie Lee [00:25:49]:

Empathy.

Will Lukang [00:25:50]:

Empathy. I truly empathize with people. I try not to say I know how you feel. I try to like, I’m here for you. I understand what’s going on. And in fact, I had one person that I, the one former direct report, and he no longer works with me. But we just had a call. We were on the same call together.

Will Lukang [00:26:09]:

And I could sense something is not right with him. And that’s probably my gift, right? I won’t call his superpower. When I see someone, I see if they have trouble, something’s troubling them. I could sense and I would ask questions. So I asked him, I said, is everything okay? He said, not really, but can we talk? I said, sure, I’ll give you the time. So I had to talk with him about. And he shared about, because one of my good friend passed away. He was 47, a total job, young, healthy.

Will Lukang [00:26:38]:

And I was telling him that story, how you need to value your moment and how you need to value your time, how you need to think about what you’re doing today. Is it important? Right. And he was like, when his friend passed away, he remembered that discussion, is it important? Right. And I just want to share that pain that I’m feeling because a friend of mine passed away. And the worst part is the second office, another friend of his passed away a few days later. So there’s two within his friend’s circle. And he was, like, sharing me the pain, and I was just empathizing to him. And then in the end, he said, thank you for hearing me out.

Will Lukang [00:27:17]:

I said, no, that’s the least I could do. And I’m actually here for you. If you need more time, for someone to listen to you, I’m here. Call me. Don’t think that you need to carry this burden yourself. And I know that you’re going through a lot right now, and I’m sorry, but I’m here for you. But take good care of yourself. Do not skip a meal.

Will Lukang [00:27:37]:

Do not not sleep. I know all of this pain is hard, but take care of yourself because you have family. Think of that important family. They’re the cornerstone of your life. So make sure you take good care of yourself, too. And it’s a tough conversation, but I think I’m learning that something. Things going on with people. I think many people told me that because I would see them and I would ask them that question, are you really okay? And sometimes they would say, yeah, I’m fine.

Will Lukang [00:28:02]:

I said, no, you’re not. Do you want to talk? I would say, that’s a gift. That’s a gift of mine.

Angie Lee [00:28:07]:

Yeah, I agree with you. Being highly intuitive and with that sense of empathy, that’s what makes you such a great coach. Right? And anyone would be so lucky to have a coach like you in their corner. So that’s great.

Will Lukang [00:28:21]:

Thank you for the kind words, of course.

Angie Lee [00:28:23]:

Will, how can our listeners support you and your work?

Will Lukang [00:28:28]:

Listening to my podcast, I have a podcast on Spotify and iTunes. It’s called I will Aim. One word. I will aim. It’s the leadership program that I created. Listen to my podcast, and if you’re looking for a coach, someone to help you grow and develop, I’ll be more than happy to work with them, too.

Angie Lee [00:28:45]:

That’s great. My final question, what was your favorite part of this episode.

Will Lukang [00:28:50]:

The favorite part of my episode is being able to relate to you. Usually when I have a host interviewing me, it’s like, question and answer, no story. I can’t dovetail what I talk about, but with you, it’s like free flowing. It’s weird because I know you well, but I don’t really know you that well, but because of the exchange of story, how it became a free flowing exchange, that’s the part I love. That would be my takeaway because I’ve been interviewed a couple of times already, and I felt like it’s like, question, answer, question, answer, question. Your ability to your talent of taking my response and summarizing it right. That’s a gift. That’s your gift.

Will Lukang [00:29:36]:

That I would say is what made this whole conversation really enjoyable. I really enjoy it because you took a response and you summarize it and you feed it back to me and then you ask me more questions, it become a true conversation. I wouldn’t even imagine it’s an interview. It’s more like a conversation. I felt comfortable over time, more at ease, more comfortable. At first, I was really nervous about it, but over the period of time, I think that’s the best part. You make the conversation flow naturally because of your gift.

Angie Lee [00:30:09]:

You are very kind, sir, and thank you. And I think we share so many same values, right? Because of the work we do. And I identified myself in so many of your stories, and I said, wow, this is so great. And before we started this episode, I obviously know about your background, and we’ve had many conversations before, but truly getting up close and personal and hearing you talk about your leadership journey, your family values, I mean, this in itself was such a rewarding experience for me to sort of step into your life and seeing and understanding your perspective and your take on life and leadership. So thank you so much, Will, for valuable time today. And I can’t wait for our listeners to hear your stories and to learn about your work and to ultimately follow your work. So we’ll be sure to make sure of leaving all the notes and the links to your profile on the show and the links below. But other than that, I just want to, again, thank you so much.

Angie Lee [00:31:12]:

And thank you, listeners, for all of the work that you guys do as leaders and following our stories and also learning from amazing leaders like will here today. So with that, we want to close the show. But again, Will, thank you so much and hope that you can break your fast with something soon. Something delicious, I hope.

Will Lukang [00:31:34]:

Yes. Thank you, Angie, for this opportunity. This is a gift to me. I really appreciate it. You gave me a gift. Give up opportunity to share my story. And hopefully some people could take something away from it and walk away feeling better. I think that’s how we make the world a better place.

Angie Lee [00:31:51]:

I love that.

Will Lukang [00:31:52]:

Thank you.

Angie Lee [00:31:52]:

Thank you for those last words again. Well, have a great rest of your day, and we’ll talk soon. Take care. Thank you.

Will Lukang [00:31:58]:

Bye bye.

Angie Lee [00:31:58]:

Thank you. Bye.

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